Privacy Policy
Effective date: 08/09/2026
This Privacy Policy explains how Nella Peter, doing business as The KeyRise (“The KeyRise,” “we,” “us,” or “our”), collects, uses, and discloses information when you visit our website, purchase or use our digital products, or contact us.
1. Information We Collect
Information you provide directly
We may collect information you provide when you make a purchase, contact us, complete a form, subscribe to communications, or use our products. This may include your name, email address, billing information, payment-confirmation information, answers you choose to provide in an assessment or diagnostic, and communications you send us.
Payment information
Payments are processed through third-party payment providers. We do not intentionally collect or store complete payment-card numbers. Your payment provider’s handling of payment information is governed by its own privacy notice and terms.
Information collected automatically
When you use our website, we and our service providers may automatically collect limited technical and usage information, such as device type, browser type, IP address, pages viewed, referring URLs, approximate location derived from IP address, and interactions with our website.
2. How We Use Information
We may use information we collect to deliver and improve our products and website, process and confirm purchases, provide customer support, communicate about your account or purchase, send marketing communications where permitted or with your consent, prevent fraud or misuse, comply with legal obligations, and analyze website performance.
3. How We Share Information
We may share personal information with service providers that help us operate our business, including payment processors, website-hosting providers, email-service providers, analytics providers, and customer-support providers. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer, merger, sale, financing, or acquisition.
We do not sell personal information for money.
4. Cookies and Similar Technologies
We and our providers may use cookies, pixels, local storage, and similar technologies to remember preferences, understand website activity, improve functionality, and measure marketing performance. You can generally manage cookies through your browser settings, although disabling cookies may affect some website features.
5. Marketing Communications
You may opt out of promotional emails at any time by using the unsubscribe link in the email or by contacting us at [email protected]. We may still send non-promotional messages relating to a purchase, your account, or changes to our policies.
6. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide our products, meet legal or accounting requirements, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards; however, no online transmission or storage system can be guaranteed completely secure.
7. Your Privacy Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. To submit a request, email [email protected] with the subject line “Privacy Request.” We may need to verify your identity before responding. Your rights may be limited by applicable law.
8. Children’s Privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.
9. International Visitors
If you access our website from outside the country where we operate, your information may be processed in countries that may have data-protection laws different from those in your location.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of our website or products after an update takes effect is subject to the updated policy.
11. Contact Us
For questions or requests regarding this policy, contact us at [email protected].