Refund Policy

Effective date: 08/09/2026

1. All Digital Sales Are Final

Because our products are digital and access or delivery may be made available immediately after purchase, all sales are final. We do not offer refunds, returns, exchanges, credits, or money-back guarantees for digital-product purchases, except where required by applicable law.

2. Please Review Before Purchase

Please review the product description, what is included, technical requirements, and this policy before completing your order. The First-Property Readiness Evaluator is a digital educational product. It is not a promise of a specific financial, lending, real-estate, or investment outcome.

3. Situations That Do Not Qualify for a Refund

Except where applicable law requires otherwise, the following do not qualify for a refund:

• You change your mind after purchase.
• You do not use, download, open, or complete the product.
• The product does not produce a particular result or outcome.
• You decide the product is not a fit for your personal circumstances.
• You purchase a product by mistake after completing checkout.
• You are unable to access a third-party service, device, browser, email account, or internet connection that is outside our reasonable control.

4. Access or Technical Issues

If you have a genuine issue receiving or accessing the digital product, contact us at [email protected]. Please include the email address used at checkout, your order date, and a brief description of the issue. We will make reasonable efforts to verify your purchase and restore access or provide the applicable delivery link.

5. Duplicate or Unauthorized Charges

If you believe you were charged more than once for the same transaction or that a charge was unauthorized, contact us promptly at [email protected] before filing a dispute. We will review the information and, where appropriate, work with the payment processor to correct a verified duplicate or billing error.

6. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, please contact us so we can attempt to resolve the issue. Fraudulent, abusive, or unfounded disputes may result in suspension of access to our digital products and additional action as permitted by law.

7. Policy Changes

We may update this policy from time to time. The version posted at the time of your purchase will generally apply to that purchase, subject to applicable law.

8. Contact

For questions about this policy or help accessing your purchase, email [email protected].